Where do we deliver to?
Post and packaging costs quoted are for most of the UK mainland only and up to a weight of 20kg which covers the majority of our orders. Any consignment above this weight will be quoted for prior to the order being processed.
Offshore Islands and some parts of Scotland, Isle of Man, Isle of Wight and Northern Ireland will incur higher delivery charges. Please call 01773 590022 or email: firstname.lastname@example.org for a carriage quote.
We are able to accept orders to be delivered to most parts of Europe, but unfortunately, you will not be able to place your order online. If you could kindly contact our Customer Service Team by email: email@example.com with details of your order, we will then be able to calculate the cost of carriage and take your order if acceptable.
For details of whether we can ship to other countries, again, please contact us to see if we have the relevant shipping license and insurance to be able to send your order overseas.
How long will I wait for my order to be delivered?
Standard Delivery Time – With stock permitting, we aim to process orders within 1 to 3 working days of your order being received. All parcels are then sent on a service that delivers within 1-2 working days. Saturday delivery would incur an extra delivery charge please call customer services for a quote. Please note due to the unavoidable trading situation caused by the pandemic and brexit the average delivery time is approx 10 working days but this should improve over the next few weeks and we will be back to our normal deliveries. Thank you for your support and understanding in these very difficult times.